Developing Leadership
The NHS is well aware of the need for future leaders and in this session, time will be spent examining the qualities of highly effective leaders and learning how to apply them both personally and professionally in medical practice.

Communication Skills
In both group and one to one situations, doctors will develop active listening skills learn how to use primary communication modes as well as interpreting body language to improve their ability to influence others.

Afternoon Session

Negotiating Skills
We all negotiate all of the time, both at work and in the home. Doctors will learn to predict behaviour and anticipate moves in order to create a climate of agreement in which all parties feel satisfied with outcomes. There will be short role plays enabling the practice of these skills in a safe environment

Managing Change
The pace of change is relentless in the modern NHS and can leave unprepared individuals feeling overwhelmed and confused. Doctors will learn the value of opportunities for improvement and how to manage them successfully to be a ‘Changemaster’ rather than a ‘Changevictim’

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