Half-day courses delivered on-site at your Dental Practice

Time management
Good Time Management skills are essential to the smooth running of any Dental Practice. Find out how to make every minute count as you maximise preparation and planning time to overcome procrastination and effectively manage workload.

Communication Skills
There is hardly an organisation or team in the entire world that wouldn’t benefit from improved communication! Both in group and one-to-one situations, you’ll develop listening and communication skills to improve relations with colleagues and patients.

Conflict Resolution
Even in the best-run Dental Practices, conflicts may emerge between and patients and staff or even between members of the team themselves. Conflict resolution is a learnable skill which can be developed and used to help create a calmer, more harmonious working environment.

Leadership Development
Like all teams, in order to function effectively Dental teams need good leadership. Time will be spent examining the qualities of highly effective leaders and learning how to apply them in a modern Dental Practice.

Negotiation Skills
We all negotiate all of the time, both at home and at work, with PCT’s, patients and members of the team. You will learn how to predict behaviour and anticipate moves in order to create a climate of agreement in which all parties feel satisfied with outcomes.

Effective teamworking
In an increasingly target-driven workplace, the ability to deliver results depends upon well-coordinated teamwork. You’ll learn about the characteristics of effective teams and how to put them into action to deliver results and achieve targets.

Appraisal Skills
Appraisal underpins the process of effective quality assurance in monitoring the performance of team members and is crucial to career development. You will learn how to carefully prepare, conduct and negotiate effective Dental appraisal interviews.

Managing stress and work-life balance
Whether in private or mixed practice, the demands upon Dental Teams can be stressful. To help combat these pressures, you will learn the 7 step approach for achieving a healthy work-life balance. Whilst no one is immune from the effects of stress, you will learn effective strategies to recognise and minimise negative effects.

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